NASRIN AKTER SHOPNO. AI-Driven Operational Excellence Framework for Enhancing Process Efficiency, Forecasting Capability, and Organizational Resilience in Small and Mid-Sized U.S. Businesses. American Journal of Data Science and Analytics, [S. l.], v. 7, n. 06, p. 360–379, 2026. DOI: 10.63125/b6ny3795. Disponível em: https://ajdsa-journal.org/index.php/ajdsa/article/view/72. Acesso em: 28 jul. 2026.