MD KHALED HOSSAIN. An Empirical Study of CRM and Analytics-Based Approaches to Customer Engagement and Sales Performance Evaluation in Enterprise Organizations. American Journal of Data Science and Analytics, [S. l.], v. 2, n. 12, p. 76–155, 2021. DOI: 10.63125/1tt57n77. Disponível em: https://ajdsa-journal.org/index.php/ajdsa/article/view/21. Acesso em: 25 jun. 2026.